Privacy Policy

1. Introduction

Welcome to One Trick FX's Privacy Policy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our courses, mentorship programs, trading signals, and community platforms.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We collect several types of information from and about users of our services:

2.1 Personal Information

When you register for an account, purchase a course, or use our services, we may collect:

• Contact Information: Name, email address, phone number, mailing address
• Account Credentials: Username, password (encrypted), security questions
• Payment Information: Credit card details, billing address (processed securely through third-party payment processors)
• Profile Information: Trading experience level, goals, preferences, profile picture
• Communication Data: Messages sent through our platform, support tickets, feedback

2.2 Automatically Collected Information

When you access our services, we automatically collect certain information:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, courses accessed, videos watched, features used
• Location Data: General geographic location based on IP address
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies

2.3 Information from Third Parties

We may receive information about you from third-party sources:

• Social media platforms (if you connect your account)
• Payment processors
• Analytics providers
• Marketing partners

3. How We Use Your Information

We use the information we collect for various purposes:

3.1 Service Provision

• Create and manage your account
• Process payments and transactions
• Provide access to courses, mentorship, and signals
• Deliver customer support and respond to inquiries
• Send service-related notifications and updates

3.2 Service Improvement

• Analyze usage patterns to improve our services
• Develop new features and products
• Personalize your experience
• Conduct research and analytics

3.3 Marketing and Communications

• Send promotional emails about new courses, features, or offers (you can opt out)
• Display targeted advertisements
• Conduct surveys and gather feedback
• Share educational content and trading tips

3.4 Legal and Security

• Comply with legal obligations
• Enforce our Terms of Service
• Protect against fraud and abuse
• Resolve disputes

4. How We Share Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf:

• Payment Processors: To process payments securely (e.g., Stripe, PayPal)
• Email Services: To send transactional and marketing emails
• Cloud Hosting: To store data and host our platform
• Analytics Tools: To analyze website traffic and user behavior
• Customer Support: To provide customer service

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or legal processes
• Requests from law enforcement or government agencies
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activities

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you of any such change.

4.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

Types of Cookies We Use:

• Essential Cookies: Required for the website to function properly
• Performance Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Track your activity to deliver relevant advertisements

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our services.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of sensitive data (SSL/TLS)
• Secure password storage (hashing and salting)
• Regular security audits and updates
• Access controls and authentication
• Employee training on data protection
• Secure data centers and servers

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

When your information is no longer needed, we will securely delete or anonymize it. Account information is typically retained for 7 years after account closure for legal and tax purposes.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

8.1 Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format

8.2 Correction and Update

• Correct inaccurate or incomplete information
• Update your profile and preferences

8.3 Deletion

• Request deletion of your personal information (subject to legal obligations)
• Close your account

8.4 Opt-Out

• Unsubscribe from marketing emails
• Opt out of targeted advertising
• Disable cookies through browser settings

8.5 Object and Restrict

• Object to processing of your information
• Request restriction of processing

To exercise any of these rights, please contact us at privacy@onetrickfx.com

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

When we transfer your information internationally, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses
• Data processing agreements
• Privacy Shield certification (where applicable)

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information promptly.

11. Third-Party Links

Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you.

We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to delete personal information
• Right to non-discrimination for exercising CCPA rights

Note: We do not sell personal information as defined by the CCPA.

13. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to lodge a complaint with a supervisory authority

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending you an email notification (for significant changes)

Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@onetrickfx.com
• Privacy Officer: support@onetrickfx.com
• Website: www.onetrickfx.com/contact

We will respond to your inquiry within 30 days.